Bookings

How to Check Your Booking Status

Last updated: 5 December 2025

View all your service bookings in one place:

  • 1. Open the Homejourney app

  • 2. Tap the Services tab (grid icon at bottom)

  • 3. Your bookings are displayed at the top of the screen

  • 4. Tap any booking to see full details
  • Booking Statuses:

  • Pending: Awaiting provider confirmation

  • Confirmed: Service provider has been assigned

  • Assigned: Provider on the way

  • In Progress: Service is being performed

  • Completed: Service finished successfully

  • Cancelled: Booking was cancelled
  • Each booking card shows:

  • Service type and date/time

  • Provider details (once assigned)

  • Service address

  • Total amount
  • Tap a booking to view details, contact the provider, or make changes.

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