How to Book a Service

You can book a home service on the Homejourney website or in the app.

On the website:

1. Go to homejourney.sg/services
2. Choose a category, such as Aircon, Cleaning & Hygiene or Repairs & Maintenance, or describe the job in the search box
3. Open a provider and tap Book
4. Choose a package and the quantity (units, rooms or pieces)
5. Enter the postal code of the service address and pick an open time
6. Add your details and tap Continue to payment

In the app:

1. Open the Homejourney app and tap the Services tab at the bottom of the screen
2. Select a category and the service you need
3. Enter the quantity (units, hours, or items)
4. Select your preferred date and time slot
5. Enter or confirm your service address
6. Review your booking summary and apply any promo code
7. Complete payment with card or PayNow

Fixed-price packages book on the website or in the app. A job that needs a quote, or a package priced per item, books in the app; its provider shows "Book in app" on the website.

Each package shows what it includes, its current price and the provider's cancellation terms before you pay, and the booking summary shows the total, including any booking fee.

After booking, you will receive a confirmation via WhatsApp and can track your booking status in the app's Services tab.