Take Over a Listing from Another Portal

If PropertyGuru or another portal sends Homejourney a listing under your CEA registration number, you can take it over for free as a property agent, then fix its price, photos and details yourself. Listings imported this way show under Synced from portals, in the Agent app and in Listings on the website. Get the Homejourney Agent app on the App Store or Google Play.

Who can take one over:

• You need to be a verified agent: sign in at homejourney.sg/for-agents and verify with Singpass and the CEA register.
• Only the agent whose CEA registration number the portal listing names can take it over. A listing that names another agent, or no agent, stays as the portal sent it.

Where to take it over:

• In the Agent app, open Listings, find the listing under Synced from portals and tap Take over, then confirm. If you do not see Synced from portals, update the Agent app.
• Or ask your connected AI assistant to take the listing over. It asks you to confirm first.
• Or, on the Homejourney website, sign in, open Listings in your dashboard (homejourney.sg/dashboard/properties), find the listing under Synced from portals and click Take over, then confirm. Its edit form opens next.

What you can change once it is yours:

• The listing moves to your own listings, and its viewing requests come to you. Seeing and answering them needs Homejourney Pro.
• In the Agent app or on the website you can change the title, description, price, bedrooms, bathrooms, floor area, furnishing, move-in date and photos.
• Your connected AI assistant can change the same details except photos, once you confirm each change.
• Taking over and editing a taken-over listing need no Homejourney Pro.

What happens when the portal updates it:

• A later update from the portal never changes a detail you edited. Details you have not edited still follow the portal.
• If the portal withdraws the listing, it comes down on Homejourney too.
• The listing still names the portal it came from and says who last updated it, for example "Originally listed on PropertyGuru · Updated by Jane Tan on 27 Oct 2026".