Send Introductions to Buyers and Tenants Whose Saved Search Matches Your Listing

As a property agent with Homejourney Pro, you can introduce yourself to buyers and tenants whose saved search matches your live listing and who welcome introductions. You write one message, and you can send up to 20 introductions a month, on the Homejourney website, in the Homejourney Agent app on the App Store or Google Play, or through your connected AI assistant.

Who receives your introduction:

• People whose saved search matches the listing now, and who turned on "Let matching owners, landlords and agents introduce themselves." for that search. It is off unless they turn it on.
• Each person has at most one open introduction from you, so people you already introduced yourself to are not counted again.
• You never see who they are or what they searched for, only how many people you can reach.

To send one on the website:

1. Open Listings and click the listing. Its Overview tab shows Where visitors come from.
2. Click Introduce yourself to, followed by the number of people you can reach. The button shows only when someone is open to an introduction from you.
3. Write your message, up to 1,000 characters, and click Send introduction.

To send one in the Agent app:

1. Open Listings and tap the listing. Its Where visitors come from card shows your listing stats.
2. Tap Introduce yourself to, followed by the number of people you can reach. The button shows only when someone is open to an introduction from you.
3. Write your message, up to 1,000 characters, and tap Send introduction.

To send one with your AI assistant, ask it to introduce you to the people whose saved search matches one of your listings. It drafts the message and tells you how many people it would reach. It sends only after you confirm that exact text, and the person sees that it was drafted with an AI assistant.

How many you can send:

• Up to 20 introductions a month, across all your listings. The count starts again on the 1st of each month, Singapore time.
• Once you reach 20, the listing's stats say "You have sent this month’s 20 introductions."
• Introductions need Homejourney Pro and a live listing.

What the person sees: your name and CEA registration number, the listing's photo and details, and your message. Their phone number and email stay hidden from you.

What happens next:

• Replied: their reply opens a chat with you about the listing in your Homejourney messages. Their phone and email stay hidden unless they share them in the chat.
• Not interested: they can say they are not interested, block you, or report the message to Homejourney. You are not told which, and you cannot introduce yourself to that person again.
• If they turn introductions off or delete their saved search, you cannot reach them with a new introduction.

To see where a listing's views and enquiries come from, see Listing Stats: Where Your Views and Enquiries Come From.