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For Property Agents

Requests from People Looking for an Agent

Last updated 30 October 2026

People who want an agent to sell, rent out, buy or rent a home post a request on Homejourney, and verified agents send proposals: these are buyer, seller, landlord and tenant leads, and the person chooses one agent. You find the open requests in the Homejourney Agent app under Schedule > Client requests, or at homejourney.sg/dashboard/client-requests. You see what each person needs, never who they are. If they choose your proposal, you get their name, phone and email. Get the Homejourney Agent app on the App Store or Google Play.

Who can answer: agents who have verified with Singpass and the CEA register. Go to homejourney.sg/for-agents and tap Verify with Singpass first. With Homejourney Pro you see each new request 24 hours before other verified agents.

What a request shows: whether they are selling, renting out, buying or renting, the property type, up to three planning areas, a price or budget, timing and notes. Requests that match the CEA transactions you closed in the last 24 months list first.

Send a proposal:

  1. Open the request and tap Send a proposal.
  2. Write why you suit them (up to 800 characters), your fees (up to 300) and your availability (up to 200).
  3. Pick up to five of your own CEA transactions to show.
  4. Tap Send proposal.

Limits: each request takes up to five proposals, and you can send ten a day. You can withdraw a proposal while the request is open, but you cannot send another on that request.

When they choose: the person compares proposals side by side, with your name, agency, photo and CEA number. If they choose you, you get their name, phone and email, and a chat with them opens. If they choose someone else, we tell you, and you never see their details. Homejourney never sets, quotes or collects your commission.

Your connected AI assistant can also list requests, best match first, and send your proposal once you confirm the wording.

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