Notification Problems

Not receiving notifications? Here's how to fix it:

Step 1: Check Device Settings
iPhone:

1. Settings > Notifications > Homejourney
2. Enable "Allow Notifications"
3. Turn on Banners, Sounds, and Badges

Android:

1. Settings > Apps > Homejourney > Notifications
2. Enable "Show notifications"
3. Enable all notification categories

Step 2: Check In-App Permissions

1. Open Homejourney app
2. You may see a notification permission prompt
3. Tap "Allow" to enable notifications

Step 3: Other Checks

• Ensure Do Not Disturb mode is off
• Check you're logged into the app
• Make sure you have a stable internet connection
• Try logging out and back in

Types of Notifications:

• Booking confirmations and reminders
• Provider assignment updates
• Service completion notifications
• Promotional offers (can be disabled)

Still not receiving notifications? Try uninstalling and reinstalling the app.