Notification Problems

Not receiving notifications? Here's how to fix it:

Step 1: Check Device Settings
iPhone:

1. Settings > Notifications > Homejourney

2. Enable "Allow Notifications"

3. Turn on Banners, Sounds, and Badges

Android:

1. Settings > Apps > Homejourney > Notifications

2. Enable "Show notifications"

3. Enable all notification categories

Step 2: Check In-App Permissions

1. Open Homejourney app

2. You may see a notification permission prompt

3. Tap "Allow" to enable notifications

Step 3: Other Checks

Ensure Do Not Disturb mode is off

Check you're logged into the app

Make sure you have a stable internet connection

Try logging out and back in

Types of Notifications:

Booking confirmations and reminders

Provider assignment updates

Service completion notifications

Promotional offers (can be disabled)

Still not receiving notifications? Try uninstalling and reinstalling the app.

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