Location and Address Issues

Having trouble with location or address search?

Address Search Tips:

1. Enter your postal code for best results
2. Include block/building number
3. Wait for suggestions to load before selecting

Common Issues:

"Address not found":

• Try entering just the postal code first
• Remove unit numbers from search
• Check for typos in the address

"Location permission denied":

1. Go to phone Settings
2. Find Homejourney app
3. Enable Location permission
4. Choose "While Using App"

"Wrong location showing":

• Pull down to refresh the screen
• Check your GPS is enabled
• Move to an area with better signal

Saving Addresses:

• Addresses from previous bookings are automatically saved
• Select from saved addresses when booking
• You can add a label (Home, Office, etc.)