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Unsubscribe from Homejourney Emails or Choose Which Ones You Get

Last updated 6 November 2026

To stop or change the emails Homejourney sends you, use the "Manage preferences" or "Unsubscribe" link at the end of the email, or your settings when you're signed in. Alert emails and marketing emails have separate switches. Sign-in, billing and booking emails always arrive, because they are about your account.

From an email you got:

  • Every Homejourney report or marketing email ends with "Manage preferences" and "Unsubscribe" links. They open the Email Preferences page for your email address. You don't need to sign in.
  • Choose how often that email comes (Weekly, Monthly or Quarterly), or Never to stop it, and press Save Preferences.
  • Where the email has them, "Persona streams" switches pause one kind of email without stopping the rest, and "Unsubscribe from all marketing streams" stops them all.
  • The page opens only from an email's link. If a link no longer works, use the newest email.

When you're signed in on the website, open your profile (homejourney.sg/dashboard/profile):

  • How we'll reach you: turn off "Email alerts" to stop emails about review results, viewing requests the Owner app missed, takedown notices, renewal reminders, saved-search digests and tips. "Unread message emails" has its own switch.
  • Email preferences: one switch for each marketing email, such as finance follow-ups, property analysis reports, bank rates and product updates.

In the Owner app, open Account, then How we'll reach you, for the same alert switches.

To stop app notifications instead, turn off "App notifications" in How we'll reach you, or see Notification Problems. To change the address emails go to, see Changing Your Sign-in Email. To stop paying for Homejourney Pro, see Homejourney Pro: What It Costs and How to Cancel.

With the Homejourney account connector, your AI assistant can stop marketing emails for you once you confirm which ones. It only turns them off: to turn one back on, use Email preferences on your profile.

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