Set or Change Your Viewing Hours

As an owner selling or renting out your home on Homejourney, your viewing hours are the days and times buyers and tenants can book a viewing. Set them once for all your listings, give one listing its own hours, and change them whenever you like.

On the Homejourney website:

• Open Viewings in your dashboard (homejourney.sg/dashboard/owner-viewings), then Viewing times.
• Under Times for, Default times (all listings) sets the hours every listing uses. Turn on each day people can view and pick its start and end time.
• To give one listing its own hours, pick it under Times for and switch on Use different times for this listing. Switching it off and saving puts it back on your default times.
• Select Save viewing times. New requests use the new times.

In the Homejourney Owner app:

• Open the Viewings tab, then Viewing times. Your default times are at the top.
• To give one listing its own hours, open it under Your listings and switch on Use different times for this listing.
• Tap Save viewing times.

Booking rules, on the same page:

• Notice needed: the least time between a request and the viewing.
• Book ahead: how many days ahead people can book.
• Viewing length and Break between viewings: how long each viewing is and the free time kept between two.
• Bookings close on: a last date for viewings, for example when the home is under offer or the tenancy starts. Remove the date to open bookings again.
• Blocked dates: days with no viewings, such as a holiday. Pick the first and last day and choose Block dates; Remove opens those days again. Your default blocked dates apply to every listing, and a listing with its own times can add more. Viewings you have already confirmed on those days stay booked.
• Auto-confirm viewings: confirms a request at once when one of the times asked for is free.

What happens when you change them:

• Viewings you have already confirmed stay confirmed, even if they now fall outside your hours, and you are told how many there are.
• A pending request for a time your new hours leave out can't be confirmed, but you can still suggest another time.
• Until you set hours, people are told your viewing hours aren't set yet and that you will suggest a time.

Other ways to change them:

• Your connected AI assistant can read your viewing hours and change them once you confirm the exact change.
• A co-owner you invited to a listing, such as your spouse, can set that listing's viewing hours too.