Send Introductions to Buyers and Tenants as a Home Owner or Landlord

As a home owner or landlord with Homejourney Pro, you can introduce yourself to buyers and tenants whose saved search matches your live listing and who welcome introductions. You write one message, and you can send up to 20 introductions a month, on the Homejourney website or through your connected AI assistant. The Homejourney apps cannot send them yet.

Who receives your introduction:

• People whose saved search matches the listing now, and who turned on "Let matching owners, landlords and agents introduce themselves." for that search. It is off unless they turn it on.
• Each person has at most one open introduction from you, so people you already introduced yourself to are not counted again.
• You never see who they are or what they searched for, only how many people you can reach.
• If an agent you appointed handles the listing's messages, only that agent can send introductions for it.

To send one on the website:

1. Open Sell or rent in your dashboard. Each live listing shows Where visitors come from.
2. Click Introduce yourself to, followed by the number of people you can reach. The button shows only when someone is open to an introduction from you.
3. Write your message, up to 1,000 characters, and click Send introduction.

To send one with your AI assistant, ask it to introduce you to the people whose saved search matches your listing. It drafts the message and tells you how many people it would reach. It sends only after you confirm that exact text, and the person sees that it was drafted with an AI assistant.

How many you can send:

• Up to 20 introductions a month, across all your listings. The count starts again on the 1st of each month, Singapore time.
• Once you reach 20, the listing's stats say "You have sent this month’s 20 introductions."
• Introductions need Homejourney Pro and a live listing.

What the person sees: "The owner" for a home for sale or "The landlord" for a home for rent, without your name, then the listing's photo and details, and your message. Their phone number and email stay hidden from you.

What happens next:

• Replied: their reply opens a chat with you about the listing in your Homejourney messages. Their phone and email stay hidden unless they share them in the chat.
• Not interested: they can say they are not interested, block you, or report the message to Homejourney. You are not told which, and you cannot introduce yourself to that person again.
• If they turn introductions off or delete their saved search, you cannot reach them with a new introduction.