Shop Introductions: Introduce Your Business to People Who Asked for Your Service

With Homejourney Pro, the owner or a manager of a home services business can introduce the business to people who asked Homejourney for a service it offers, in a district it serves, and who allowed shops to introduce themselves. Each shop introduction is one message on Homejourney. Your business can send 20 a month, and you see who someone is only if they reply. Send them from your business console on the website or with your AI assistant.

Who you can reach:

• People who asked Homejourney for a service you offer in the last 30 days and turned on "Let shops that offer this service near you introduce themselves." on that request. The switch is off unless they turn it on.
• Only people in the districts your business serves (D01 to D28). A business that lists no districts serves all of Singapore, and only such a business reaches people who asked without a postal code.
• Saved property searches and bookings never count. A booking already has its business.

Who can send:

• The owner or a manager of the business, with an active Homejourney Pro membership on their own account. See Pricing. Other staff cannot send introductions.
• The business must not be paused or suspended.
• The Business app does not send introductions. Use the website or your AI assistant.

How to send on the website:

• Open your business console on homejourney.sg. Its first page shows Demand for your services and, under it, Introduce your business.
• Introduce your business shows how many introductions your business has sent this month, out of 20, and one row for each service you offer with people you can reach, saying how many.
• Press Write introduction, write one message of up to 1,000 characters, and press Send. It goes to each of those people, up to what is left of this month's 20.

How to send with your AI assistant: connect the Homejourney Business connector and ask your assistant to introduce your business to people who asked for one of your services. It drafts the message and tells you how many people it would reach, and sends nothing until you confirm the exact text.

Limits:

• 20 introductions per business each month, counted in Singapore time, across all its services and staff. Introductions you send for a listing as an owner, landlord or agent count separately.
• One introduction to each person at a time.
• After someone answers Not interested, Block or Report, your business can never introduce itself to them again.

What happens next:

• Until someone replies, you see only counts: never their name, district, timing or contact details.
• A reply opens a Homejourney chat with you in Messages. Their phone and email stay hidden unless they share them there.
• Not interested, Block and Report all reach you as "Not interested".

If Send is refused, Introduce your business says why:

• "Only an owner or manager can send introductions for your business."
• "Your business is paused, so it cannot send introductions now."
• "Introductions need an active Homejourney Pro membership."
• "Your business has sent this month’s 20 introductions."
• "No one who asked for this service is open to an introduction right now."

For other ways customers find your business, see Getting More Jobs: How Customers Find Your Home Services Business.