Spreadsheet operations
Lead notes, schedules, crews, job status, and payout checks drift when every update is copied manually.
Business platform · Home services
Home services business software for Singapore providers
Run service leads, bookings, crews, job status, completion proof, customer updates, and payouts from one Homejourney provider workspace.
Available nowReviewed 01 Jul 2026
Home services module
Homejourney Business Platform
The building blocks for real-estate businesses to reach customers and coordinate operations.
Qualified demand intake
Capture service requests with property context, customer needs, and enough detail for scheduling.
Job and crew workflow
Move work from request to appointment, status updates, proof, and completion without losing context.
Customer and payout visibility
Keep customer updates, provider performance, fees, and completed earnings visible in one workspace. Homejourney keeps 15% of each home-service job's price (8% on an eligible repeat booking, when the same customer books the same business again within 12 months of a completed job), and the business keeps the rest. The take-home is payable 14 days after the job is marked done and the customer's payment is collected, on the next Tuesday or Friday payout date; an owner or manager confirms the payout in Homejourney Business and Stripe pays it to the business's bank account. The customer's booking fee and Homejourney promotions never reduce it, and any Stripe payout fee is listed on the statement. On a S$100 job, Homejourney keeps S$15 and the business gets S$85. There is no subscription to join or to use Homejourney Business.
Workflow map
1
Connect
Bring customer channels and business systems together.
2
Coordinate
Route each customer to the right team and workflow.
3
Expand
Add channels, businesses, and agent capabilities over time.
Home services business software
What teams are replacing.
Home service providers need qualified property demand, scheduling, fulfilment evidence, customer updates, and payout visibility to stay connected around every job.
Generic field-service apps
Standard job tools rarely connect provider demand, homeowner context, completion evidence, and Homejourney orders.
Chat-led coordination
Fast messages help dispatch, but they do not create a reliable queue, customer history, or earnings view.
Real-estate businesses
How Homejourney fits the workflow.
Qualified demand intake
Capture service requests with property context, customer needs, and enough detail for scheduling.
Job and crew workflow
Move work from request to appointment, status updates, proof, and completion without losing context.
Customer and payout visibility
Keep customer updates, provider performance, fees, and completed earnings visible in one workspace. Homejourney keeps 15% of each home-service job's price (8% on an eligible repeat booking, when the same customer books the same business again within 12 months of a completed job), and the business keeps the rest. The take-home is payable 14 days after the job is marked done and the customer's payment is collected, on the next Tuesday or Friday payout date; an owner or manager confirms the payout in Homejourney Business and Stripe pays it to the business's bank account. The customer's booking fee and Homejourney promotions never reduce it, and any Stripe payout fee is listed on the statement. On a S$100 job, Homejourney keeps S$15 and the business gets S$85. There is no subscription to join or to use Homejourney Business.
How a job works
One aircon job, from booking to payout.
- 1
A customer books your package
The customer picks your aircon service, under your name and logo, at Homejourney's standard price and a time slot. Their card is saved, and nothing is charged yet. A customer who books on the website or through an AI assistant without signing in can choose PayNow instead, and pays after the job.
- 2
You accept the job
Everyone on your team with the Homejourney Business app gets a "New booking request" notification that says when to accept by. An owner, admin or manager accepts it under Available marketplace jobs in your Business dashboard on the web, within 24 hours of the booking and at least 2 hours before the start. Once you accept, the customer sees your shop's name. If nobody accepts in time, the booking lapses and the customer is not charged.
- 3
Assign a technician
In the Business dashboard, assign the job to one of your technicians, or to yourself. Each technician signs in to the Homejourney Business app with the work email you invite, and sees the job, the address and the customer's number under Jobs. The team calendar in your Business dashboard also holds jobs for customers you found yourself, free: Homejourney takes no commission on them and sends those customers nothing.
- 4
A card payment is secured before you go
Homejourney places a hold on the customer's card when you accept, or 48 hours before the start for jobs booked further ahead. If the card cannot be secured 24 hours before the start, the booking is cancelled, so your technician never travels to an unpaid card job. A PayNow job has no card hold and stays booked: the job says the customer pays by PayNow after the job.
- 5
Do the job and mark it done
Your technician starts the job in the app and taps Complete Job when the work is finished. Photos of the finished work are optional. Marking it done charges the customer's card, or sends a PayNow customer their PayNow request.
- 6
Get paid
Your take-home is payable 14 days after the job is done and paid, on the next Tuesday or Friday payout date. An owner or manager confirms the payout, and Stripe pays it to your bank account. A PayNow job counts as paid only once the customer pays the PayNow request; until then no take-home is payable for it.
Customers and their AI assistants find your business on Homejourney at no cost, and you pay only the commission on completed jobs. How customers find your business
Optional: Homejourney Pro, at S$1 a day, billed S$30 a month, lets an owner or manager introduce your business to up to 20 people a month who asked for a service you offer in your districts. See Pro pricing
Spreadsheets, generic field-service apps, and chat-led operations
Operating outcomes buyers can evaluate.
Less missed work
Turn incoming demand into owned jobs with clearer status, team responsibility, and follow-up.
More consistent service updates
Keep homeowners and internal teams aligned from request to fulfilment and completion proof.
Better operating visibility
Understand job volume, completion quality, earnings, and bottlenecks without rebuilding reports.
Connected platform
Explore adjacent B2B workflows.
Field service management alternative for property service teams
Replace scattered job intake, scheduling, status updates, completion evidence, and payout tracking with one provider workspace for the property journey.
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