General
Contact Support
Last updated 7 September 2026
We're here to help! Reach us through:
WhatsApp (Fastest):
+65 8851 6851
- Available 9am-9pm daily
- AI assistant for quick answers
- Human support for complex issues
Email:
support@homejourney.sg
- Response within 24 hours
- For detailed inquiries and documentation
In-App:
- Most issues can be resolved in the app
- Check booking details in Services tab
- View FAQs in Help section
For Urgent Issues:
- Service provider not showing up
- Safety concerns during service
- Payment problems
Contact us immediately via WhatsApp
Feedback:
We value your feedback! After each service, you can rate and review your experience in the app.
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