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General

Contact Support

Last updated 7 September 2026

We're here to help! Reach us through:

WhatsApp (Fastest):
+65 8851 6851

  • Available 9am-9pm daily
  • AI assistant for quick answers
  • Human support for complex issues

Email:
support@homejourney.sg

  • Response within 24 hours
  • For detailed inquiries and documentation

In-App:

  • Most issues can be resolved in the app
  • Check booking details in Services tab
  • View FAQs in Help section

For Urgent Issues:

  • Service provider not showing up
  • Safety concerns during service
  • Payment problems

Contact us immediately via WhatsApp

Feedback:
We value your feedback! After each service, you can rate and review your experience in the app.

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