General

Contact Support

Last updated: 7 June 2026

We're here to help! Reach us through:

WhatsApp (Fastest):
+65 8851 6851

  • Available 9am-9pm daily

  • AI assistant for quick answers

  • Human support for complex issues
  • Email:
    support@homejourney.sg

  • Response within 24 hours

  • For detailed inquiries and documentation
  • In-App:

  • Most issues can be resolved in the app

  • Check booking details in Services tab

  • View FAQs in Help section
  • For Urgent Issues:

  • Service provider not showing up

  • Safety concerns during service

  • Payment problems

  • Contact us immediately via WhatsApp

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