Common Moving Company Problems in Singapore & Fixes

Choosing the best movers Singapore often leads to pitfalls like hidden fees, unreliable service, and scams. Homejourney solves these with verified providers, transparent pricing, and real reviews to ensure safe, trustworthy relocations.[1][2]

This cluster article addresses common how to choose the best moving company problems and solutions, linking back to our pillar guide on How to Choose Best Movers in Singapore: 2026 Homejourney Guide for comprehensive coverage.

Why Moving Problems Happen in Singapore

Singapore's tight regulations, HDB lift bookings, and condo MCST rules complicate moves. Scams are rampant, with $456.4 million lost in the first half of 2025 alone, including phishing that could target hasty bookings.[1] Unverified movers exploit this, leading to damaged goods or no-shows.

Homejourney prioritizes user safety by vetting all partners against police scam databases and BCA licensing requirements. Book via Homejourney for peace of mind.

Problem 1: Hidden Fees and Unexpected Costs

The top complaint in moving company reviews is surprise charges. A small HDB move quoted at $230 balloons to $500 with 'stair fees' or 'extra manpower'. In 2026, standard rates are: small move (studio/1BR) $230-$350; medium (2-4BR) $350-$600; full disposal $500.[2]

Solutions and Moving Tips

1. Get detailed quotes upfront: Insist on breakdowns covering lorry size (10ft/14ft/24ft), manpower (2-4 workers), and add-ons like disassembly ($50-$100 extra).
2. Check HDB/condo rules early: Book lifts 2 weeks ahead via HDB portal; condos need MCST approval.
3. Use Homejourney's transparent pricing: Instant quotes show all inclusions—no surprises. Compare reliable movers with verified reviews.

Insider tip: Moves during peak hours (8am-12pm) add 20% fees. Schedule afternoons for savings.

Problem 2: Unreliable or No-Show Movers

Overworked movers or understaffed firms cause delays, especially in high-rises like Punggol or Tengah. Police raided 217 scammers in Jan 2026 linked to service frauds, mirroring moving scams.[2]

Actionable Fixes

• Verify licensing: Ensure BCA registration and insurance for goods in transit (minimum $10,000 coverage).
• Read real reviews: Homejourney features verified homeowner feedback, filtering fakes.
• Book 2-4 weeks ahead: Track via app with real-time updates and chat.

For urgent needs, Homejourney offers same-day slots with service guarantee—rebook free if delayed.

Problem 3: Damaged Items and Poor Packing

Fragile items break without proper wrapping. Basic moves include minimal protection; full packing adds $200-$400.

Prevention Steps

1. Declutter first: Donate via Furniture Disposal Singapore: DIY Tips vs Pros | Homejourney ">Furniture Disposal Singapore: DIY Tips vs Pros to cut volume by 30%.
2. Specify valuables: Label boxes; opt for premium wrapping.
3. Choose insured pros: Homejourney partners cover damages up to $30,000.

Singapore-specific: LTA road rules limit lorry times—night moves need permits.

Problem 4: Scam Movers and Phishing Risks

Phishing scams surged 134% in 2025, with fraudsters posing as cheap movers via SMS.[1] Victims lose deposits without service. 68% of Singaporeans face monthly scams.[3]

Stay Safe with These Checks

• Avoid upfront full payments: Deposits max 30%; pay balance on completion.
• Confirm via official channels: Use ScamShield app; ignore unsolicited offers.
• Trust Homejourney verification: All best movers Singapore are police-checked, with no-mule guarantees.

Pro tip: Cross-check with ScamShield.gov.sg before any booking.

Problem 5: Disposal and Junk Overload

Old furniture piles up; illegal dumping fines hit $10,000 (NEA rules). Half-load disposal: $300; full: $500.

Smart Solutions

• Bundle with move: Homejourney combines for 15% off.
• eco-friendly options: Partners recycle 80% via NEA-approved sites.
• See Furniture Disposal Costs Singapore 2026: Full Price Guide | Homejourney ">Furniture Disposal Costs Singapore 2026 for details.

Homejourney: Your Safe Moving Partner

With verified providers, real reviews, and easy booking, Homejourney eliminates risks. Get quotes for aircon servicing post-move via Aircon Services ">aircon services, or search new homes at Property Search ">property search. Pair with financing info from Bank Rates ">bank rates.

FAQ: Common How to Choose the Best Moving Company Problems

Q: How much does a 3BR HDB move cost in 2026?
A: $350-$600 including 3 workers and 14ft lorry. Add $100 for packing. Get instant quotes on Homejourney.

Q: How to avoid moving scams in Singapore?
A: Use verified platforms like Homejourney, pay post-service, and check BCA licensing. Report suspects to 1799.

Q: What's included in reliable movers' services?
A: Manpower, transport, basic protection. Extras: assembly ($80), disposal ($300+). Homejourney lists all.

Q: Do I need to book HDB lifts for movers?
A: Yes, 14 days ahead via My HDBPage. Homejourney reminds you.

Q: Best time to book movers?
A: 2-4 weeks early, avoiding month-end peaks. Homejourney has flexible slots.

Ready for a hassle-free move? Book verified movers on Homejourney today and explore our pillar guide for more moving tips.

References

1. Singapore Property Market Analysis 1 (2026)
2. Singapore Property Market Analysis 2 (2026)
3. Singapore Property Market Analysis 3 (2026)