Common Inventory Disputes for Tenants: Resolve & Protect Your Deposit | Homejourney
Common inventory disputes for tenants in Singapore often arise over inventory list discrepancies, pre-existing damages, or disagreements on wear-and-tear versus tenant-caused issues during check-in or check-out. These can lead to wrongful deposit deductions if not addressed properly. Homejourney empowers tenants with transparent tools to verify rental inventory and resolve disputes, ensuring a safe rental experience.
This cluster article dives into common inventory disputes and how to resolve them for tenants, linking back to our pillar guide on Ultimate Rental Inventory List Guide Singapore | Homejourney Ultimate Rental Inventory List Guide Singapore | Homejourney for comprehensive checklists. As Singapore's trusted platform prioritizing user safety, Homejourney verifies listings to help you avoid pitfalls from the start.
What is a Property Inventory and Why It Matters for Tenants
A property inventory, also known as a tenancy inventory or condition report, is a detailed document listing all furnishings, appliances, and the property's condition at the start of the lease. In Singapore, while not legally mandated, it's crucial for private rentals and HDB sublets to protect against disputes over security deposits, which typically equal 1-2 months' rent.
Under common law principles governing tenancies, the inventory serves as evidence in disputes at the Small Claims Tribunal (SCT), which handles claims up to S$20,000 without lawyers.[1][2] Homejourney recommends reviewing our Room-by-Room Rental Inventory Checklist Singapore Homejourney: Room-by-Room Rental Inventory Checklist Singapore before signing.
Top 5 Common Inventory Disputes for Singapore Tenants
Tenant experiences in Singapore highlight these frequent issues, often in high-demand areas like condos in Orchard or HDBs in Tampines:
- Pre-existing damage claims: Landlords attributing old scratches or stains to tenants, e.g., a faded air-con filter in a 10-year-old unit.
- Missing items disputes: Items listed but not present, like missing cutlery sets or remote controls.
- Wear-and-tear vs. damage: Faded paint from normal use versus holes in walls from hanging pictures.
- Appliance functionality: Ovens or washers listed as 'working' but faulty upon check-in.
- Check-out exaggerations: Inflated cleaning fees for normal dirt, common in shared HDB rooms. See our guide on Singapore HDB Shared Room Types & Pricing 新加坡HDB合租房间类型与价格指南 | Homejourney .
Insider tip: In humid Singapore, mould on walls is often pre-existing—document it immediately to avoid blame.
Step-by-Step Guide: How to Resolve Inventory Disputes
Follow this actionable framework to protect your rights, grounded in Singapore's dispute resolution processes like Community Mediation Centre (CMC) and SCT.[2][3]
- Document everything at check-in: Take timestamped photos/videos of the entire unit, matching the inventory list. Note conditions in the condition report and get landlord/agent sign-off within 48 hours.
- Communicate politely in writing: Use email/WhatsApp: "Noted scratch on kitchen counter (photo attached) was present on [date]. Please update inventory." Keep records.
- Negotiate informally: Share evidence within 14 days post-handover. Propose vendor quotes for disputed repairs, e.g., minor fixes capped at S$150 per item per typical tenancy agreements.[2]
- Seek mediation: Free at CMC for landlord-tenant issues; sessions within 2 weeks.[2][3] Or Singapore Mediation Centre for facility-related disputes.[5]
- Escalate to SCT: File online via Community Justice and Tribunals System (CJTS) for tenancies up to 24 months (private) or 6-24 months (HDB). Fees start at S$10; bring photos as evidence—tribunals favor clear documentation.[1][3]
Timeline: Aim for resolution within 30 days to avoid writ of distress, where landlords seize goods for unpaid claims up to 12 months' rent.[1][4]
Legal Basis and Tenant Protections in Singapore
Singapore tenancies rely on contract law and the Stamp Duties Act for leases over 1 year (0.4% stamp duty).[6] No dedicated tenant protection act exists, but SCT protects against unfair deposit deductions. For HDB sublets, comply with HDB rules to avoid invalidation.
If violated, warning signs include ignored check-in notes or sudden deposit holds. Disclaimer: This is general guidance; consult a lawyer for complex cases, especially over S$20,000.
Prevention Tips Before Signing
- Insist on a signed condition report with photos.
- Negotiate clauses: Define wear-and-tear (e.g., "normal fading exempt") and repair caps.
- Browse verified rentals on Homejourney's rental search for transparent inventories.
- Connect with tenant-focused agents via Homejourney agents.
Real Singapore Examples and Homejourney Insights
In a Tampines HDB case, a tenant won full deposit back at SCT by proving pre-existing fridge dents via check-in photos.[3] Another in a Bugis condo avoided S$500 cleaning fees with a detailed tenancy inventory.[2]
Homejourney's verification process flags properties with incomplete inventories, prioritizing your safety. For maintenance like air-cons, check Homejourney aircon services post-resolution.
FAQ: Common Inventory Disputes for Tenants
What if the landlord won't sign the inventory list?
Document unilaterally with photos and notify in writing. It's admissible in SCT as evidence of condition.[3]
Can tenants claim against landlords for inventory issues?
Yes, via SCT for faulty listed items, e.g., non-working appliances. Get vendor reports.[2]
How long to resolve a deposit dispute?
Informal: 14 days; mediation: 2 weeks; SCT: 1-2 months.[3]
Does HDB have special inventory rules?
HDB sublets require photos in applications; disputes follow general tenancy laws.[6]
Read our pillar: Ultimate Rental Inventory List Guide Singapore Ultimate Rental Inventory List Guide Singapore | Homejourney for full checklists.
Trust Homejourney for safe rentals—search verified listings today at https://www.homejourney.sg/search?status=For+Rent and resolve disputes confidently.









